Shipping and Q&A

I. SHIPPING

Estimated shipping delivery times:

USA: Usually it takes 3-5 business days.

Your order will be sent out on average within 2-4 days of ordering.

Shipping Prices:

RETURN Q&A

AZINOW works hard to ensure that all our products are printed to high-quality standards & shipped on time and accurately.

Customers have 30 days from the day received their item to request a replacement, refund or return. Shipping and handling fees are not refundable in any cases.

First of all, if you would like to refund or return for any reasons, please contact AZINOW support at support@azinow.co

We will resend replacement items if customers are disappointed with their order for any of the following reasons:

• The product itself is flawed;
• The quality of the printing is poor;
• Final product is materially different than the design presented on our website;
• The following information of product is not the same as the order: type, size, color, printing content.

2. How can I return items? Will I be charge any fee for return?

If you are not Completely satisfied, we offer 100% money back guarantee

A: After contacting AZINOW support at support@azinow.co and receive our response, please do exactly following instructions:

1. Pack all the returned items, along with a print off of your confirmation of purchase email
2. Go to local post office, or another courier, to ship the package to this address: 15 Westford Ave, Springfield, MA 01109
   
3. Please provide us the tracking number from post office or couriers
4. You will receive an email as soon as we received your items. We will also send you another email to notify you

A: We offer exchange 1 size smaller or bigger than the original size in the order size. In this case, shipping and handling fee is $10 for t shirt item and $15 for the others.  

If you are not satisfied with your purchase, please contact AZINOW Support at support@azinow.co. We'll make it right